Mythoswin Document Upload: Format and Size Rules
Successfully uploading your documents is a critical step for verifying your account and processing withdrawals at Mythoswin casino. This guide provides the exact specifications, supported file types, and troubleshooting tips to ensure your upload is accepted on the first try, getting you back to the games faster.
Supported Document Types and Formats
Mythoswin requires specific file formats for security and processing efficiency. Uploading an incorrect format is a common reason for rejection. The platform accepts the following image and document formats for verification purposes:
- JPEG/JPG (most common for photos)
- PNG (for screenshots or digital documents)
- PDF (ideal for multi-page documents like bank statements)
Ensure your files are clear, legible, and uncropped. All four corners of an ID document should be visible, and text on proof of address must be readable without any blur.
Maximum File Size and Resolution Requirements
To prevent upload failures, your files must adhere to strict size limits. A file that is too large will not upload, while one that is too small may be too low quality to verify. The technical requirements are non-negotiable.
| Document Type | Maximum File Size | Minimum Resolution |
|---|---|---|
| Proof of Identity (ID, Passport) | 5 MB | 1024×768 pixels |
| Proof of Address (Utility Bill, Bank Statement) | 10 MB | 1280×720 pixels |
| Payment Method Proof (Card Photo) | 5 MB | 1024×768 pixels |
Most modern smartphone cameras will exceed these resolution requirements. If your file is too large, use free online tools to compress it slightly without sacrificing critical clarity.
Step-by-Step Upload Process
Follow these steps precisely to submit your documents through the Mythoswin player portal. The process is typically found under “Account Verification” in your profile or cashier section.
- Log into your Mythoswin account and navigate to the verification or documents section.
- Select the type of document you are uploading (e.g., Proof of Identity).
- Click “Upload” or “Choose File” and select the correct file from your device.
- Review the preview to ensure the entire document is visible and clear.
- Click “Submit” or “Send for Verification”. You should receive an on-screen confirmation.
Do not upload multiple documents in a single file. Each required document (ID, proof of address, payment method) must be uploaded separately in its own slot.
Common Upload Errors and Solutions
Even with the correct file, technical issues can occur. Here’s how to resolve the most frequent problems players encounter.
Error: “File type not supported.” This means you have uploaded a format Mythoswin does not accept, like a .HEIC image from an iPhone. Convert the file to a JPEG or PNG and try again.
Error: “File is too large.” Use a compression website or the editing tools on your computer to reduce the file size below the limit stated in the table above.
Error: “Document is unclear.” Retake the photo in better lighting, ensuring the document lies flat on a surface and there is no glare. Avoid using the flash.
If you continue to experience issues, it’s best to contact customer support directly for guidance. For a broader look at the platform’s offerings, you can read a detailed Mythoswin review that covers other aspects of the user experience.
Verification Timelines and Next Steps
Once submitted, the verification team at Mythoswin typically processes documents within 24 to 48 hours. During peak times or weekends, this may extend to 72 hours. You will receive a notification via email or in your account message center once your documents have been approved.
After successful verification, you will be able to process withdrawals without delay. It’s also a prerequisite for claiming certain promotions, as a verified account is often required to receive a Mythoswin bonus or withdraw winnings from a Mythoswin no deposit offer. Always check the terms of a Mythoswin promo code to see if a verified account is needed before claiming Mythoswin free spins or other rewards.